Privacy Policy

1. Introduction

OptiFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Company name and business information
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process and fulfill your service requests
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

• Contract performance: Processing necessary to fulfill our services
• Consent: You have given explicit consent for specific purposes
• Legitimate interests: Processing necessary for our legitimate business interests
• Legal obligation: Processing required to comply with the law

5. Data Sharing and Disclosure

We may share your information with:

• Service providers: Third-party vendors who assist in our operations
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Legal requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information
• Portability: Request transfer of your data
• Withdraw consent: Withdraw consent at any time

To exercise these rights, please contact us at info@optiflowtech.eu

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: